Absolute Consulting’s Director of Procedure Services, Nathan Rightmer, was honored to speak at MISO Energy’s annual EOP Workshops over the past month. Rightmer delivered his message at three separate workshops held for the Central, Northern, and Southern Regions of the firm.
As the keynote speaker, Rightmer was delighted to share his expertise in the field of human performance and procedures. Using an interactive, smart phone polling technique, the Director kept his audience constantly engaged throughout the presentation by allowing listeners to weigh in on important, human performance issues. Rightmer’s lecture focused on the need to account for human fallibility within procedures and the techniques to mitigate it, from Writer’s Guides to Procedure Writing Training. He also discussed Absolute Consulting’s simple, effective two-part model to getting employees to use procedures.
For more information on the Procedure Services offered by Absolute Consulting, visit: http://www.absoluteconsulting.com/procedure-services.aspx. For speaker booking information, contact Nathan Rightmer at NRightmer@absoluteconsulting.com.
Written by: Absolute Consulting